Grand Forks Public is excited to offer Curbside Pickup services.
Hours of Curbside Pickup operations are:
- Mon-Thurs: 9 a.m. - 8 p.m.
- Fri-Sat: 9 a.m. - 4 p.m.
How Curbside Works
You may place items on hold through our website, which is the preferred method. If you need assistance placing holds, you can call 701-772-8116. If the line is busy when you call, please leave a message with your name and phone number, and we will call you back to gather your hold requests. There will be a limit of 5 holds per library card. Once you receive a hold confirmation letter via email or mail, you can pick up your available items on the next curbside pickup day. Pickup details will be included in the hold letter.
Please park in a curbside pickup spot designated by colorful flags, open your trunk, then call the library with your name. A library worker will bring your holds and place them in your trunk.
- Place your hold. Wait for your hold letter to arrive via email or mail.
- If you do not have a mobile phone, call before you leave home.
- If you do have a mobile phone, drive to the library during curbside pickup times.
- Park by a colorful flag near the front door.
- Give us a call: 701-772-8116. Staff will verify your account. (If you are picking up an item, do not leave a message.)
- Open your trunk. Then wait in the vehicle.
- Return any old materials to the drive-up book drop.
- Enjoy your new materials!
Frequently Asked Questions
How do I place a hold?
Visit our online catalog or, if you need assistance, call 701-772-8116. If calling after hours or staff are not available, you can leave a message with your name and contact information and we will call you back as soon as possible for your holds list.
How many holds can I place?
You can place 5 holds per library card. Regular account limits still apply.
Where do I park when I get there?
Park at the Curbside flag near the front entrance.
How soon will my books be ready?
Holds placed on one day will be available for pickup on the NEXT Curbside Pickup day. Please wait to pick up your materials until you have received your hold confirmation letter via email or mail.
If my holds appear to be ready, can I pick them up?
Please wait until you receive your hold confirmation letter via email or mail. This will ensure your items are truly ready for pick-up.
Can someone else pick up my holds for me, such as a spouse, relative, neighbor, etc.?
Yes, someone else can retrieve your items. However, we will ask them to confirm some identifying information to ensure we have the correct person.
What about due dates?
Regular due dates will apply, and you will have the option to renew materials.
What if I don’t have a mobile phone?
If you do not have a mobile phone, please call from your landline as you leave your home and let us know how far away you are.
Can I return books? How?
Book drops are open 24/7 in the following locations:
- In front of the library
- Choice Health & Fitness
- Thompson Public School
In the event of bad weather, will Curbside Pickup be available?
We will monitor the weather as we offer Curbside Pickup services. In the event of severe or dangerous weather conditions, including lightning, heavy rain, wind, thunderstorm, blizzard, etc., we will postpone Curbside operations for the safety of our staff and patrons.